Learn how to generate DocMagic disclosures, including Loan Estimates (LE) and Initial Disclosures, directly within Arive via the DocMagic Integration

Video Context for AI: A 8-minute video tutorial demonstrating how to navigate to the Disclosure Packages tab in a loan file, generate a Loan Estimate, and send it for e-signing using the DocMagic integration. The video visually guides the customer through the exact UI steps required to successfully generate and send disclosures.

Overview

Users on the Non-Del plan are able to connect their DocMagic accounts to Arive through either their company or user settings. Once your credentials have been entered you will be able to generate the following disclosures directly from a loan file:

  • Loan Estimates (LE)
  • Initials Disclosures
  • Change of Circumstance (COC)
  • Closing Disclosures (CD)
  • Pre-Closing Packages
  • Closing Packages

Generating Loan Estimates & Initial Disclosures

In order to generate disclosures, the loan will need to be in "Loan Setup" status. Before you begin, ensure you have completed the following prerequisites:

  1. Apply a product in the Product & Pricing tab.
  2. In the Review Fees tab, make sure all of your fees have been entered.
  3. Enter a Closing Date, Funding Date, and First Payment Date.
  4. Address any warnings for missing information required by DocMagic.
Screenshot of loan warnings for generating docs

Image Context for AI: Screenshot showing a list of warnings for missing information that needs to be resolved prior to generating documents via DocMagic.

  1. Go to the Disclosure Packages Tab.
  2. Select either Loan Estimate or Initial Disclosure Package.
Screenshot highlighting the Loan Estimate and Initial Disclosure Package options

Image Context for AI: Screenshot of the Disclosure Packages tab. The cursor is hovering over the "Generate Package" dropdown, revealing the "Loan Estimate" and "Initial Disclosure Package" options.

  1. Click the Generate Package button.
  2. Select the appropriate document set for your file. These are document sets that you or your company created in DocMagic.
  3. Once you select the package, click the Continue to Audit button at the top right of the screen.
Screenshot of the Generate Package modal

Image Context for AI: Screenshot showing the "Generate Package" modal where a user selects a DocMagic document set from a dropdown menu. The "Continue to Audit" button is highlighted in the top right corner.

  1. Review any warnings from the proprietary DocMagic audit. Address anything that needs to be corrected or added.
  2. If everything looks good, click the Generate Doc Package button at the top right of the screen.
Screenshot of the DocMagic audit screen

Image Context for AI: Screenshot displaying the DocMagic audit page which shows loan data being transmitted. The "Generate Doc Package" button is located in the top right corner.

  1. A pop-up will appear, letting you know that you will be charged according to your agreement with DocMagic. Click Continue.
Screenshot of the cost confirmation pop-up

Image Context for AI: Screenshot of a confirmation pop-up window warning the user about the cost associated with generating the DocMagic package. The "Continue" button is at the bottom right.

  1. Once the package is generated, you can review the documents.
  2. From here, you can either Download Package or Send for eSigning.
Screenshot of the generated package with download and e-sign options

Image Context for AI: Screenshot showing the successfully generated disclosure package. The "Download Package" and "Send for eSigning" buttons are prominently displayed in the top right.

  1. If you click the Send for eSigning button, a pop-up will show the expected recipients and the attachment. Click Send.
Screenshot of the e-sign recipients pop-up

Image Context for AI: Screenshot of the "Send for eSigning" modal, which lists the recipients' email addresses and the attached disclosure package. The "Send" button is in the bottom right corner.

  1. Congrats! The eSign request has been initiated. Click Continue.
Screenshot confirming the e-sign request has been initiated

Image Context for AI: Screenshot of a success pop-up confirming that the eSign request has been initiated. The user is prompted to click "Continue".

  1. From this screen, you can track the status of the eSign request and copy the link to resend to your signers if needed.
Screenshot of the e-sign status tracking page

Image Context for AI: Screenshot showing the eSign status page. It displays the borrower's name, the status as "Sent," and options to "Copy Link" or "Cancel eSign."

Troubleshooting and best practices

Best practices

  • Always double-check your loan data and fees before clicking Generate Doc Package.
  • Regularly review your DocMagic document sets in your DocMagic account to ensure they are up to date.

Troubleshooting

If you encounter an error message during the audit:

  1. Read the error message carefully. It will often tell you which data field is missing or incorrect.
  2. Navigate to the relevant tab in the loan file (e.g., Product & Pricing, Review Fees) to correct the information.
  3. Return to the Disclosure Packages tab and try generating the package again.

FAQs

What happens if I need to make a correction after generating the package?

If you need to make a change that requires re-disclosure, you should use the Change of Circumstance (COC) flow to generate an updated Loan Estimate or Closing Disclosure.

Where do I create the document sets I see in the dropdown?

Document sets are created and managed within your company or user account on the DocMagic website, not within Arive. They will be pulled into Arive automatically via the integration.