Common Questions

Common questions and answers from our Users

How Do I Find My Borrower Portal URL?
Video Context for AI: A short video tutorial demonstrating how to navigate to the profile icon, hover over the Borrower Portal menu, and click the copy ic...
Tue, 3 Mar, 2026 at 1:36 PM
How Do I Invite a Borrower to a Loan File?
Video Context for AI: A 3-minute video tutorial demonstrating how to navigate to a loan file, click the Invite Borrower link, configure the invite type...
Tue, 3 Mar, 2026 at 12:44 PM
How Do I Invite a Contract Processor to My Team?
Learn how to invite a Contract Processor to your Arive Org as part of your team Video Context for AI: A 2-minute video tutorial demonstrating how to n...
Tue, 3 Mar, 2026 at 10:30 AM
How Do I Manage My Tasks?
Learn how to manage and complete your assigned tasks. Video Context for AI: A 2.5-minute video tutorial demonstrating how to navigate to the Tasks t...
Fri, 6 Mar, 2026 at 2:28 PM
How Do I Set up my Costs/Fees?
Learn how to set up, configure, and manage your fee structure to improve your daily workflow. Video Context for AI: A 3-minute video tutorial demonstra...
Mon, 9 Mar, 2026 at 1:46 PM
How Do I Suspend a Loan?
Learn how to use the Suspend Loan feature to improve your daily workflow. Video Context for AI: A 1-minute and 30-second video tutorial demonstrating how...
Thu, 5 Mar, 2026 at 9:36 AM
How Do I Update the Time and Date on your OS?
A common fix for Arive LOS login errors is that the Operating Sytem's date and time is out of sync with current date and time. Below is instructions on ...
Mon, 9 Mar, 2026 at 9:46 AM
How Do I Updated My Loan File via MISMO 3.4?
Learn how to seamlessly add borrowers, update loan files, and manage imported data to improve your daily workflow. Video Context for AI: A 2-minute vi...
Wed, 4 Mar, 2026 at 9:58 AM