When first logging into the system, you will be asked to register for MFA.
You will need to download an Authentication App on your phone or tablet, such as Google Authenticator or Authy. We’ve added Two-Factor Authentication when logging in to protect your clients’ sensitive information. Here’s what that process will look like:
After logging in, you and your users will be prompted to scan a barcode with the authentication app which will then give you a six-digit code to enter in the UI. This six-digit code is the second form of authentication, which is keeping your information secure.
After confirming the code, you will be given a unique identifier which will allow you to reset their two-factor authentication should you get a new device. Make sure to securely store this somewhere safe! You will need this to reset MFA such as if you change your device. If you lose this code, you may lose access to ARIVE account.
When logging back into the platform after the first time, users may indicate to apply a setting for the browser to remember their account.