Login & Multi-Factor Authentication

Change Login Email Address
The email address associated with your user account can be found by clicking on your profile icon or navigating to profile icon > User Settings > Pers...
Tue, 27 Aug, 2024 at 8:47 AM
Looks Like Something Went Wrong
Occasionally, it's possible to run into this error when trying to log into your ARIVE account. Here's What To Do: First, check to ensure the ...
Thu, 22 Aug, 2024 at 7:13 AM
Oops! Something Went Wrong
You will get the below screen when you are not using the correct LOS URL (login link) to login with ARIVE. Each organization has their own un...
Fri, 23 Aug, 2024 at 8:14 AM
Set Up Your MFA
Due to the sensitive nature of customer data inevitably contained in LOS systems, all users are required to set up Multi-Factor Authentication. When set...
Fri, 23 Aug, 2024 at 2:08 PM
Set Your Password
When your account is first created, whether with a new Company account or just a new User account in an existing company, you should receive an email almost...
Fri, 23 Aug, 2024 at 2:10 PM
Unauthorized Access
Upon receiving the above error message when logging in, please do the following steps: Go to your computer's Settings > Date & Time > tu...
Thu, 22 Aug, 2024 at 7:25 AM