How can we help you today?

ARIVE Intro 3

• What Is ARIVE?
• Who Can Sign Up for ARIVE?
• What Are the Costs for ARIVE?

Getting Started 4

• New User Onboarding Guide
• Training Resources
• Contacting Support
• Set Up Your Contract Processing Account

General FAQ 12

• Migrate Data from Your Old LOS
• Transfer Account to New Broker
• Which Wholesale Lenders Are Integrated with ARIVE?
• Which Credit Vendors Are Supported in ARIVE?
• Can I Run AUS in ARIVE?

See all 12 articles

User Settings Setup 11

• User Settings
• Updating Your Personal Info
• Entering Individual State Licenses
• eSign Set Up
• Entering Your Personal Credit & AUS Credentials

See all 11 articles

Company & System Setup (Admins) 27

• Company Settings
• Updating Your Organization Info
• Customizing Your LOS, POS, & Realtor Portal Login URLs
• Entering Company State Licenses
• Add Lenders

See all 27 articles

Application Data 4

• Add Earnest Money Deposit
• Add Purchase Credits
• Add Seller Credit
• DTI Troubleshooting Guide

AUS 5

• AUS Troubleshooting Guide
• Credential Get Inst Name Error
• Fannie Mae Credentials Error: User Not Authenticated
• Loan Amount Exceeds the FHA Maximum Loan Calculation
• VA Co-Borrowers Are Not Married

Billing 1

• Payment Errors

Borrower Portal (POS) 5

• Which Loan Officer Receives a Loan from the POS?
• Invite Borrowers to the POS
• Test the Borrower Experience
• Embed the POS URL on a Website
• POS TRID/RESPA Trigger Avoidance

Branch Settings 0

Company Settings 0

Contacts & Leads 2

• Import Contacts and Leads
• Import Business Contacts

Contract Processing 0

Client Needs, Documents, & eSign 10

• Customize the Pre-Approval Letter
• Submit Documents to Lenders
• Generate Documents & Forms
• Generate a Pre-Approval Letter
• Generate the 1003 Application

See all 10 articles

Closing Costs 2

• How do I fix "SmartFees connection is not available at this time"?
• Qualified Mortgage (QM) Test

Credit 3

• Order Credit Report
• Split or Merge Borrower 1003s & Credit Reports
• UWM-Credco Credentials

Email & SMS Text 4

• Email Error - Invalid Grant
• Email Tracking
• SMS Tracking
• Email, Phone, & Text Buttons

eSign 0

Lender Registration 2

• What is Loan Registration?
• Loan Registration Troubleshooting Guide

Loan Origination System (LOS) 9

• Create a New Loan File
• Import 3.2 & 3.4 Files
• Bulk Import MISMO 3.4 Files
• Merge Loan Applications
• Change Loan Status

See all 9 articles

Login & Multi-Factor Authentication 7

• Change Login Email Address
• Looks Like Something Went Wrong
• Oops! Something Went Wrong
• Reset Multi-factor Authentication (MFA) Method
• Set Up Your MFA

See all 7 articles

Non-Del 1

• Non-Del - Funding & Revenue

Products & Pricing Engine (PPE) 7

• Integrated Lenders
• Price a Loan
• Set Rate Alerts
• Change Points (Lender Credit or Discount) with Manual Lender Products
• Compare Different Loan Scenarios

See all 7 articles

Realtor Portal 3

• Create Real Estate Agent/Realtor Co-Branded Application Link
• Invite Real Estate Agents/Realtors to Realtor Portal
• Using the Realtor Portal

Reports 2

• Generate Call Reports (MCR)
• Generate Pipeline Reports

User Settings 2

• Add Contract Processors to My Teams
• Setting a Team to Automatically Assign Processors and LOAs

2024 Release Notes 9

• ARIVE Release Notes - v2024.8.0.0
• ARIVE Release Notes - v2024.7.0.0
• ARIVE Release Notes - v2024.6.0.0
• ARIVE Release Notes - v2024.5.0.0
• ARIVE Release Notes - v2024.4.0.0

See all 9 articles

2023 Release Notes 24

• ARIVE Release Notes - v8.8.0
• ARIVE Release Notes - v8.6.0
• ARIVE Release Notes - v8.4.0
• ARIVE Release Notes - v8.2.0
• ARIVE Release Notes - v8.0.0

See all 24 articles

2022 Release Notes 14

• ARIVE Release Notes - v6.4
• ARIVE Release Notes - v6.2
• ARIVE Release Notes - v6.0
• ARIVE Release Notes - v5.8
• ARIVE Release Notes - v5.6

See all 14 articles

2021 Release Notes 19

• ARIVE Release Notes - v3.6
• ARIVE Release Notes - v3.4
• ARIVE.Next Release Notes - v3.0
• ARIVE.Next Release Notes - v2.94
• ARIVE.Next Release Notes - v2.92

See all 19 articles

2020 Release Notes 7

• ARIVE.Next Release Notes - v1.47
• ARIVE.Next Release Notes - v1.46
• ARIVE.Next Release Notes - v1.45
• ARIVE.Next Release Notes - v1.40
• ARIVE.Next Release Notes - v1.35

See all 7 articles